24/7
UK-based Manned Service Desk
Call
quickly routed to a trained engineer
Field engineers are ready to be despatched, with access to a full inventory of parts
Located across 20+ Forward Stocking Locations
We offer a range of service maintenance support contracts, with FIX, RESPONSE and PARTS ONLY options to match your needs for business continuity at very competitive prices.
You can choose the right level of support for your most critical hardware components and a lower level where outage windows have less business impact.
Our support and maintenance contracts can be up to 70% cheaper than 1st party/OEM contracts.
We provide multi-vendor network support across the UK & EMEA regions for companies of all sizes. Specialising in support and maintenance contracts for networks, servers and storage we can deliver a fast and effective break-fix service according to the SLA you require for continuity of business services.
We have a 24-hour Service Desk and highly qualified field engineers that are available 24/7, with parts located in 20+ forward stocking locations.
24/7 UK-based Manned Service Desk
Highly qualified teams of fully qualified support engineers
Choice of different SLAs to meet requirements: e.g. 24x7x4 hrs, 8x5xNBD, including parts only or parts and engineer
Our engineers are ready to be despatched, with access to a full inventory of parts located across 20+ Forward Stocking Locations - strategically positioned across the UK and Ireland.
Our engineers are able to achieve a 4 hour fix time and can often bring the parts with them from our warehouses.
Save £££ by consolidating your hardware support for networks
We place huge value on strong relationships and have seen the benefit they bring to our business. Customer feedback is vital in helping us with continuous improvement
We had a replacement disk installed in our device within 4 hours.
Thank you so much Support24/7.
We made significant savings by consolidating and co-terming our support contracts.
We've been impressed by the service we get from Support24/7. Always delivered when needed. Would recommend to anyone.
We use Support24/7 for all our infrastructure maintenance - great service and pricing.