24/7
UK-based Manned Service Desk
Call
quickly routed to a trained engineer
Field engineers are ready to be despatched, with access to a full inventory of parts
Located across 20+ Forward Stocking Locations
24/7 UK-based Manned Service Desk
Highly qualified teams of fully qualified support engineers
Choice of different SLAs to meet requirements: e.g. 24x7x4 hrs, 8x5xNBD, including parts only or parts and engineer
Our engineers are ready to be despatched, with access to a full inventory of parts located across 20+ Forward Stocking Locations - strategically positioned across the UK and Ireland.
Our engineers are able to achieve a 4 hour fix time and can often bring the parts with them from our warehouses.
Save £££ by consolidating your hardware support for networks
We place huge value on strong relationships and have seen the benefit they bring to our business. Customer feedback is vital in helping us with continuous improvement
We had a replacement disk installed in our device within 4 hours.
Thank you so much Support24/7.
We made significant savings by consolidating and co-terming our support contracts.
We've been impressed by the service we get from Support24/7. Always delivered when needed. Would recommend to anyone.
We use Support24/7 for all our infrastructure maintenance - great service and pricing.